QA/QC

• Content

1. Statement
2. Amendments, Re-issue & Distribution
3. Responsibilities /Authorities
4. System Analysis
5. Project Control Analysis
6. Quality Plan & Control
7. Quality Records
8. Handling Storage & Delivery
9. Quality Assurance Audit
10. Training & Servicing

• Statement

Our policy at S.B.S engineered solutions set the measures and standards of our extensive service provided to our clients and customers. To ensure all required aspects to meet those standards, we undertake deliver to all our employees and workmanship among our organization the highest level for in house training sessions, conductive seminars for quality service & technical field training. Our management system shall implement quality assurance and quality control procedures that ensures the delivery of our services to be provided at a professional level.

• Amendments, Re issue & Distribution  

• Intro

Similar to most Quality manual standards, quality manuals are reviewed annually by Quality Managers in relevance to the performance of their departments towards means of developing systematic procedures upon need. 

Taking team work as a lead, it is advised to share suggestions that shall be forwarded to Quality Managers for consideration and submitting the same to the General Manager for signed approval before issue.

• Re-issue 

The Re –issue is the result of any changes taking place as it must be updated in the complete manual and indicated in the revision on the cover page of the Manual.

• Distribution

Revised Manuals shall be distributed to all concerned holding controlled copies, while absolute copies shall be returned to the Quality Manager for cancellation and disposal process.

Controlled Quality Assurance Manual holders shall be maintained by the Quality Manager. Listing for those is hereafter:

Management

Authority Responsibility Organization Review

Responsibilities / Authorities

• System Analysis

Contract review

Tender Stage Requirement

Adequate Changes Documentation

Client Organization Queries for Resolution

Contract Record Review

Adequate Capability towards Contract Requirement

Document control

Document Allocation Record

Implementation of Written Record

Identification of Document for Disposal

Maintain Documentation Record

Document Authorization by Source

Written Notification for Queries 

Controlled Document Distribution

• Project control Analysis

Mobilization.

Quality Plan.

Management Quality System

• Quality Plan & Control

Tender Stage Programs

Awarded Contract Program Assessment

• Quality Records 

Quality records are maintained to provide formal recording for contract/project status in accordance to QA/QC project requirement standards. Quality records are maintained to demonstrate the achievement of the required quality and the effective operation of the Company’s quality system

Essential methods are listed herein:

1. Inspection & Testing
2. Testing Status
3. Control of non-conforming products
4. Corrective Action

• Handling, storage, delivery and protection.

Supplied products must comply with requirement of Quality Plan. Pre caution methods are considered for handling & delivery process, as well as storage facility that must allow consideration for product storage requirement as per manufacturer instructions and standards.

• Quality assurance audits.

1. Internal quality audits.

Based on Auditing concept, Internal Audit is to ensure continued compliance to organization Quality Plan and it shall include training for staff upon the activity of each audit. Audits require substantiation and objective evidence of the examples examined to demonstrate that the required procedures are being implemented.

Project Quality Records must include Internal Audit results and should be submitted for management review.

1. External quality audits and assessments.

By covering demonstrated external areas of suppliers and subcontractors, the assessment to perform up to Quality Assurance standard is accredited by third party meeting QA/QC requirement. External Audits are conducted at the premises of supplier or subcontractor and are performed by skilled personnel meeting organization procedures.

•           Training & Servicing

Despite of the skilled personnel capacity and knowledge level, it is essential to provide proper training sessions to acquire the relevant status during the career development of the individual.

This will develop individual tasks and assess their competence in their job. All sorts of trainings provided shall be recorded.

Extensive service and support results from continued training sessions to individuals that will motivate and generate better outcome for the business overall.